How can I get online assistance on how to use the eLibrary online resources?

  • All of the online resources and ebook collections have a HELP section once you have been authenticated.
  • Vendors with downloadable content (OverDrive, OneClickdigital, Hoopla, etc.) often have technical support pages (see annotations). These are a good option as the vendors have dedicated staff on call to answer your questions.
  • Call your local library - see the Ventura County Libraries page for locations and hours.
  • Use the Contact Us form to ask your question.
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